Setting up Greenshield billing on Embodia
For practitioners and clinics based out of Canada, Embodia enables you to use direct billing to submit claims to GreenShield. This feature integrates seamlessly with the Embodia billing features, resulting in significant time savings and less administrative hassle.
Registering a provider account on GreenShield
To use the GreenShield-Embodia integration, you first need to be a registered provider with GreenShield and have access to the providerConnect™ web portal. The registration process will give you your Provider ID and API Key, which you will then add to your Embodia account.
If you're not registered or missing either component, follow the steps below.
providerConnect Registration:
- Visit https://www.providerconnect.ca/default.aspx
- Select Provider Registry in the drop-down menu at the top of the home screen and choose the application that best suits your Provider type.
- Provide the requested information, ensuring that you fill out each *mandatory field. Within the application, you will choose your User ID and create a password for your providerConnect account that will be used each time you log in.
- Once submitted, your application will take 5-7 days to be assessed. Once approved, an email will be sent to the email address you entered in your file during the application process.
You are now ready to use providerConnect!
Logging in
With your created Username and Password, you can now access the secured pages of providerConnect.
- Access the secured pages via the ‘Sign In’ link located on the home page or by clicking on Secured Services on the top menu bar.
- Enter your Username and Password and click ‘Sign In.’
You are now on the secured pages of providerConnect!
Secured Services Pages
Within the secured services pages you will be presented with menu items:
- View Statements and Payments: Access statements for all plan members or specific plan members for up to 12 months for all providerConnect carriers.
- Claims Information: Access historical claims information for plan members for up to 12 months for all providerConnect carriers.
- Claim Submission: Submit a claim for immediate adjudication and select payee (Provider or Member). Claiming options will be based on provider type.
- Reverse Claim: Reverse provider submitted claims for up to 12 months.
- Claim Submission Report: View a report of electronic claims submitted through the providerConnect application on a specific day.
- Sending a Form or Document: Upload up to 3 attachments to submit any forms to any of the providerConnect carriers.
- Benefit Eligibility: Instantly check eligibility before rendering services.
- Direct Deposit: Set up and manage your direct deposit details:
- EFT payments are biweekly.
- Cheques payments are monthly.
- All changes require a confirmation code that will be sent via email.
- My Profile: Manage your account details (all changes require a confirmation code that will be sent via email), including mailing address, email, telephone number, username, and password, and get the information you require to use the Embodia integration. Locate your API Key and Provider ID under the Software Management section.
- Help and News: Stay on top of changes to providerConnect.
- Access our User Guide/FAQ to show you how to use the features available on providerConnect.
Contact Us: providerConnect carrier contact links for email or phone support.
Useful links:
- providerConnect: https://www.providerconnect.ca/default.aspx
- API Key code: https://www.providerconnect.ca/accessmgmt/userprofile.aspx
providerConnect Videos:
Adding your GreenShield credentials to Embodia
The actions described in this lesson require a Manager permission on your clinic.
The first step is to enable the GreenShield Integration on your account. You can enable the GreenShield Integration by going to Billing > Settings > General settings, and checking the "Enable GreenShield" checkbox.
Once you've enable GreenShield on your account and you've received your API Key and Provider ID from GreenShield, you will need to add them to your Embodia account. To do so, go to Billing > Settings > GreenShield settings.
Click on Add provider. In the popup form, associate the provider with an Embodia practitioner account and enter the Provider ID and Provider Key obtained from GreenShield:
If you have multiple providers, you can repeat the process for each provider.