This course is the first of its kind combining clinical skills, the patient experience and developing soft skills to improve patient engagement and retention. Learn from three experts, Jim Millard, Darryl Yardley and Erik Schmidt in order to break down the barriers surrounding patient engagement and clinical skills to get better outcomes. Take this course, if you want to enhance and evolve your practice, increase patient retention rates & turn your patients into raving fans.
The goal for all clinicians and physiotherapists is to create a comfortable and dependable space for their patients. With the help of our three instructors, we created this course to provide you, the healthcare practitioners, many tips and skills for you to implement in your practice. This includes an introduction to the 3 C's concept; caring excellence; customer service excellence; clinical excellence. The course is a combination of content about the anatomy and physiology of the hip, the patient experience and developing soft skills to improve patient engagement and retention.
Learn how to recognize the different types of people that walk into your clinic, as well as, how to approach them, manage them and help them. In addition to this, Darryl, Jim and Erik will walk you through the best methods that you could apply in your clinic in order to profit from it.
Get a sneak peak of what you'll learn in this course below from each of the 3 instructors: Jim Millard, Darryl Yardley and Erik Schmidt.
Here is a sample video from the course on Embodia Academy for healthcare practitioners.
On top of the great content you will learn in this course, you will also be able to share patient resources and exercises created by Darryl Yardley directly with your patients. Patient exercises are created by Embodia and by Embodia instructors.They can be used in conjunction with the Embodia App for you to prescribe to your patients.
Here is a sample exercise video from this course on Embodia Academy for patients, which you can prescribe using Embodia's home exercise prescription software.
About the Instructor
Darryl Yardley (PT, FCAMPT)
Darryl is currently the Director of Quality, Risk and Therapy Services at the Brant Community Health System. He is the Chair of the Private Practice Division of the Canadian Physiotherapy Association. He is a consultant with orthopaedic and neurosurgeons and has a special interest in hip and spine. He is a co-author of, Diagnosis and Management of Femoroacetabular Impingement: An Evidence-Based Approach – Chapter: ‘Evidence for Rehabilitation After FAI Surgery: A guide to Postsurgical Rehabilitation and Supporting Evidence.’ Darryl is the professor of the Business and Entrepreneurship in Physical Therapy course at Western University. He also lectures at McMaster, University of Toronto and Queen's on business and practice management topics. Darryl is the founder of Mentorship Bootcamp - offering the business training and career mentorship to succeed in today’s competitive market. He consults with many clinic owners to grow their business, and develop the business-acumen of their therapists. He is the co-founder of EnCORE Research, and a partner of the Pelvic Health Research Collaborative. He is the co-founder of Entry to Practice Essentials, the first Canadian PCE study guide.
Jim Millard (BScPT, MClSc(PT), DPT, FCAMPT)
Jim is an accredited international teacher for the Mulligan Concept of manual therapy. He is a Fellow of the Canadian Academy of Manipulative Physiotherapists (FCAMPT). Jim is past vice chair of the Leadership Division of the CPA.
Jim has been assisting Jack Miller with the Mulligan Concept in Canada since 1997 and passed the teacher certification examination in Vancouver in 2007.
He is a lecturer at Western University in the MClSc PT program. Jim has presented at symposia both provincially and nationally on manual therapy and on therapeutic alliance/communication themes. Jim is a partner at Body Mechanics in London Ontario where he resides with his family.
Erik Schmidt, BA(kin), MScPT, MClSc, FCAMT
Erik is an experienced and dynamic physiotherapist who has attained advanced training in manual therapy and the McKenzie MDT system.
He worked primarily with national-level athletes and closely with the local orthopedic surgeons. He is also a faculty member of NOSM (The Northern Ontario School of Medicine) where he lectures and hosts in-clinic orthopaedic mentorship for R1 and R2 physicians residents.
He now assists as an instructor to the program while concurrently qualifying to become a Fellow of the Canadian Academy of Manual Therapists, an internationally recognized, highest possible Canadian designation.