Expert Series: The Top Ten Strategies to Create Patients for Life and Boosting Profits
Expert Series: The Top Ten Strategies to Create Patients for Life and Boosting Profits
This course includes
The instructors
Course Overview:
You've probably heard one of the more famous-isms in the world before: "The customer is always right". But you probably also know that "The customer is always right," isn't the only key to making customers so happy they stick around. There are a variety of other philosophies, strategies, and tools customer-facing professionals and teams can use to turn customers into loyal promoters and advocates.
But how do you learn everything you need to know to turn yourself and your team into a high-performing customer happiness engine?
There are a lot of things you can learn on the job when you work in customer service (healthcare is customer service!) But sometimes, it's faster to learn from an expert, so you can take their learnings after years of research and experience, and immediately implement them in your own workflow.
Join Dr Aaron Lebauer as he reveals The Top Ten Strategies to Create Patients for Life and Boosting Profits.
The instructors
PT, DPT, LMBT, RYT
Aaron LeBauer is the host of The CashPT Lunch Hour Podcast, The CashPT Nation Facebook group and has helped 1000’s of passionate physical therapists create and grow successful businesses without relying on insurance.
He is a Doctor of Physical Therapy, Certified Massage Therapist, and Baptiste Inspired Yoga Teacher. He opened LeBauer Physical Therapy, a 100% cash-based physical therapy practice in Greensboro, NC with his wife Andra the day after he graduated from PT school in 2008. After seeing 43 patients in one day as a PT student, he knew he could not treat patients effectively in the insurance model. LeBauer started his 100% cash practice so he could treat patients as unique individuals and without influence by insurance reimbursement and has inspired 1000’s of others to do the same even when physicians, professors, and other physical therapists think it’s a crazy idea, unethical or will simply not work.
He is on a mission to save 100 million people from unnecessary surgery by helping other passionate therapists succeed in business and learn how to market directly to patients.
Material included in this course
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Expert Series - Highlights Free
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Your Ethical Obligation to Learn Sales
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Feedback
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The Top Ten Strategies to Create Patients for Life and Boosting Profits
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Introduction
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Marketing is NOT the Answer
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The Importance of Sales
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The Long Game
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Q&A Pt1
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Q&A Pt2
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Feedback